Even though a good deal of life in 2018 is spent online or otherwise plugged in, humans still crave fellowship, says Renee Downey Hart, PhD, a professor who teaches in Le Moyne College's Madden School of Business and at Syracuse University's S.I. Newhouse School of Public Communications. Hart has expertise in communications management and performance in the Internet age. She talks about "digital natives," now in their 20s and 30s, and how the various generations are adapting to life in a digital world. She stresses the idea that online communication should be thought of as a tool, not as a substitute for human contact.