A Bittersweet Farewell to a Collective 92 Years of Dedication to Upstate

With a great sense of gratitude, we recognize and say thank you to our IMT colleagues, Steve DeFazio, R.J. Dollard and Dolores Darwish, who are all retiring at the end of June.

Steve DeFazio has been a pivotal member of the IMT team for 37 years. He started at Upstate in 1987 as a programmer analyst and was promoted to his current position as director of administrative information systems in 1995 where he oversaw three sub-departments; administrative applications, decision support and web applications, in total, DeFazio oversaw 50 developers.

R.J. Dollard, director of customer support services, started at Upstate in 1995 and has been an integral member of the IMT team for 29 years. As the director of customer support services, he oversaw five sub-departments; desktop support, help desk, server administration, research technology core and cloud solutions, in total, Dollard oversaw 60 employees.

Dolores Darwish started at Upstate in 1997 as a billing manager. In 2010, she was promoted to senior application coordinator and earned another promotion in 2015 where she has since been working as a project manager.

Between these three retirements, we have a total of 92 years of dedication to Upstate. We couldn’t be prouder to call you our teammates and we are sending you off with a collective, resounding THANK YOU for your service to Upstate and IMT!