Bill Paolo, MD, is an associate professor of emergency medicine and of public health and preventive medicine at Upstate.

People with life-threatening emergencies should call 911 or go to the nearest hospital emergency department. But people with less emergent problems are eligible for same-day telemergency medicine through telehealth visits. Bill Paolo, MD, explains how these telehealth visits work and for whom they are designed. Paolo is an associate professor of emergency medicine and of public health and preventive medicine at Upstate. For more information about telehealth visits to the emergency department, call 315-464-5577 or click here.