Technology for All Staff

As an employee at SUNY Upstate, you will be granted access to a number of information systems, depending on the responsibilities of your position. The services listed here are provided to most Upstate staff. Please also see pages for faculty, healthcare providers, administrators/managers, for technology specific to those job positions.

Information Systems

Self Serve/My Information: A web-based solution for employee information on vacation and sick time, education records, paycheck history, password reset questions, time reporting and other administrative information.

GroupWise: SUNY Upstate utilizes Novell's GroupWise for its email messaging system. GroupWise is a collaboration and messaging application and has a universal mailbox to help manage email, schedules, phone messages and tasks.

Novell/NDS: Novell is the network security, printing and file storage system. Most users need a Novell-NDS account to access the network. Novell file servers provide departments with shared storage space for saving files and information.

Blackboard: An online learning tool for course development and management, online assessments, student tracking, assignment management, and virtual collaboration. Blackboard is used at SUNY Upstate for online employee training.

Remote Access Accounts

Desktop Support

  • Quotes for PC and MAC
  • Software downloads: PC and Mac

Educational Communications Resources

Critical Emergency Notification