New Patient appointments may be made by the patient or through a referral from a physician.
Appointments for Immune Health Services may be made by calling 315 464-5533 and requesting to speak to the triage nurse.
For our non-English speaking consumers interpretation services will be provided.
We work with many local and regional HIV programs and other human service providers. We will help you with referrals as needed.
Initial clinic visits will take a minimum of 2 hours. This first visit will include discussion about your medical history, a physical exam and lab work. You will also meet with one of our social workers and other service providers as needed. Please plan with this in mind if you are in a pay parking lot or if someone is giving you a ride. Immune Health Services can not assist with the cost of parking. If you park in the garage please be prepared to pay between $5.00 and $14.00. If you have questions about transportation/parking options please contact our office at 315 464-5533.
If you are unable to keep a scheduled clinic visit please call 315 464-5533 and request to speak to the triage nurse to cancel and reschedule your appointment. This visit time can then be used by someone else. If you are going to be late for your scheduled clinic visit please call 315-464-5533 and request to speak to the triage nurse. If you are 20 minutes or more late for your visit you may be asked to reschedule.
We cannot provide childcare during clinic visits or group sessions.
We request that cell phones be turned off once you are placed in the exam room.