Contact: Patient Education and Interpreter Services Department
Location: University Hospital, Room 1414
Phone: Monday -Friday 8:00 am to 5:30 pm
Sue Badman at 315 464-6175 or
Jude Mignacca at 315 464-5129
Julia Paige at 315 464-3490, room 1410
During non-business hours call the Interpreter Line at (315) 464-1454
Policy I-07 "Interpreter Services for Patients with Limited English Proficiency (LEP) or Hearing/Visual or Speech Impairments" of Upstate University Hospital discusses services to afford persons equal and effective access to interpreters and communications tools when needed. The hospital will provide to such persons interpretive services and/or other communications aids, in a manner consistent with Title VI of the Civil Rights Act of 1964 and NYSDOH Health Code 405.7 requirements.
For information on phone, in person or video interpreting or getting documents translated to other languages please see the Interpreter Services website. On the website you will find resources on how to access interpreter services and who to contact for questions regarding interpreter concerns.