Billing and Health Insurance
University Hospital and our Healthcare Providers
Please direct your inquiries regarding these additional bills to the appropriate offices:
Upstate University Hospital Billing Office: 315 464-4320
Critical Care: 315 464-2254
MedBest Medical Management : 315 464-2000
University Anesthesia : 315 469-1130
University Pathology: 315 464-6860
University Radiology : 315 464-5660
Our Community Mission
As part of our mission to the community, we will serve your needs regardless of your ability to pay for the care you receive.
Many of our patients have some form of insurance provided through Federal or State programs or a private company. However, should you not have coverage through one of these programs, our Financial Resource Center is available to discuss community resources for which you may be eligible.
University Hospital and its health care providers participate with a number of commercial and HMO insurance plans. Participation status may change with these plans, so please contact your carrier to verify your coverage, determine our participation status and to determine if authorization is required.
Managed care programs may dictate where their members receive care and they often require preauthorization for specialized services. If the plan does not authorize treatment at University Hospital, you will be billed for the care you receive.
We make every effort to collect co-payments at the time service is rendered. Co-payments are specified in your contract. If you are unable to make payment, you will be given an opportunity to make financial arrangements.
University Hospital and its health care providers bill for the services, supplies and drugs provided by its staff.
You may receive additional bills for physician services provided to you as part of an office visit or as a result of any professional interpretation of diagnostic testing such as pathology, radiology or EKG services depending on your treatment. Patients receiving surgical services at the hospital will also receive a bill from the anesthesiologist and surgeon.
Discussion with Registration personnel concerning your insurance benefits will reflect authorization/coverage for the hospital portion of the bill, not for any other services rendered at the Hospital.