Making an Appointment
Appointments are primarily made by physician request for consultation.
Reminder calls are made by the secretarial staff 2-3 days in advance.
All new patients are
to bring all:
- Available records
- List of medications
- Insurance card to their initial visit
New patient consults should be prepared to spend a minimum of 1–1.5 hours in the office for an office visit which includes preparation, physician time, and discharge time. Subsequent visits will usually take less time, dependent on whether the patient is scheduled for a diagnostic test on the same day as their appointment.
Cancellations and appointments which must be rescheduled can most efficiently be handled by calling the necessary office:
Phone: 315 464-1600
(outpatient evaluation and management)
Fax: 315 464-1601
University Gastroenterology at the Philip G. Holtzapple Endoscopy Center
Phone: 315 464-1616
(outpatient procedure-based practice)
Fax: 315 464-1617
Gastroenterology Academic Office
Phone: 315 464-5804
Fax: 315 464-5809
Hours of OperationSuite 205—Outpatient Practice at Hill Medical
8:00 am – 5:00 pm, Monday through Friday
Suite 206—Procedure Practice at Hill Medical
8:00 am – 4:30 pm, Monday through Friday
Emergencies: A physician is available by phone 24 hours a day and is reached through the main phone numbers. When patients call the appropriate phone number, their call will be transferred to the answering service who will relay the message to the on-call physician. The on-call physician or resident will respond to the call as soon as possible for further guidance.
Life-threatening Emergencies: Patients should call 911 for an ambulance to transport them to the nearest hospital or emergency department.