If You Are in Crisis

In the case of a genuine emergency, students should call “911” or go directly to the nearest emergency room. Students also can contact University Public Safety at 464-4000.

Students in crisis may contact the Center (464-3120). Let the secretary know that your need is urgent when you call. We will return your call as soon as possible to determine if follow-up assistance or intervention may be indicated. Please note that Student Counseling does not provide 24-hour crisis services. Messages left after business hours will not be received until the following business day.

Other options during times of crisis include:

• CONTACT 24-hour Crisis Hotline 315 251-0600

  CONTACT is an agency that provides free, anonymous 24-hour telephone counseling, crisis intervention, and referral for ongoing services.

• St Joseph's Hospital - CPEP (Comprehensive Psychiatric Emergency Program)
  315 448-6555
  2001 Prospect Ave., Syracuse, NY 13203

  This emergency program is available 24 hours a day, seven days a week to anyone with an emotional or psychiatric crisis. CPEP provides crisis intervention, assessment, and treatment, as well as referral for ongoing services (if needed). Students seeking services here will need to use personal health insurance to cover the associated costs.

• SUNY Upstate Medical University Emergency Room
  315 464-5540 (switchboard)
  750 East Adams Street, Syracuse, NY 13210-2375

  SUNY Upstate provides emergency assessment, psychiatric hospitalization, and outpatient mental health care. Individuals in crisis may present to the ER or call the switchboard to speak to ER personnel. Please note that hospital-based evaluations will result in charges to the student or the student's insurance.

• Vera House/Rape Crisis Center
  315 468-3260
  P.O. Box 365, Syracuse, NY 13209

  Vera House provides a 24-hour hotline, counseling, support, and advocacy/referral services for women, men and children who are victims of domestic violence or sexual assault.