Academic Transcripts

An academic transcript is a complete record of all the credit-bearing coursework you attempted or completed at SUNY Upstate Medical University. In addition to being a record of your coursework, it also indicates any degree our University has conferred for you.

An academic transcript is considered official only if it is printed on security paper with the signature of the University Registrar and delivered to the final recipient in a sealed envelope or transmitted electronically through a secure service.

It is the policy of Upstate Medical University not to release an official transcript to a student unless the name and address of the final recipient are indicated on the transcript and the transcript is enclosed in a sealed envelope marked ‘released to student’. Once the envelope is opened, the transcript is considered unofficial.

Please note, as of September 18 th 2017, SUNY Upstate is moving to an electronic request for transcripts. Your Upstate transcript request is securely linked to the TranscriptsPlus System hosted by Credentials, Inc. Credentials, Inc. is the vendor SUNY Upstate Medical University has contracted with to provide transcripts and Licensure requests through an encrypted and secure service. You can order a transcript online anytime from virtually anywhere. You may order transcripts online 24/7/365. All orders must be paid with a credit or debit card online, even if you are requesting to pick them up. The fee per request is $10.

SUNY Upstate Medical University does not accept transcript requests made via email, fax or phone call.

Ordering Information for Current Students

You may order your transcript from MyUpstate account

  • Log into your SUNY Upstate MyUpstate account at bannerweb.upstate.edu
  • Enter the Secure Area
  • Click on the “Student Academic Information” tab at the top of the screen
  • Click “Student Academic Information”
  • Click “Order Official Transcript”
  • Click on the Request Official Transcript under the Student Academic Information Tab.

OR Click on the TranscriptsPlus Icon below:

Transcripts Plus Logo External Icon
If the icon link above does not work, copy and paste this link:
https://www.credentials-inc.com/tplus/?ALUMTRO002840

To check the status of your order you must have your order number then click:

Check the status of my order External Icon

 

Ordering Information for Alumni/Former Students

Current students, former students and alumni can request a transcript online anytime and from virtually anywhere using the TranscriptPlus Icon below:

Transcripts Plus Logo External Icon
If the icon link above does not work, copy and paste this link:
https://www.credentials-inc.com/tplus/?ALUMTRO002840

To check the status of your order you must have your order number then click:

Check the status of my order External Icon

Payment must be made by debit or credit card. Credentials, Inc. is the vendor which SUNY Upstate contracts with to provide transcripts and Licensures through an encrypted and secure service. For customer service, please contact Credentials, Inc. at (847) 716-3005.

Benefits and key features of ordering your transcript online include:

  • 24/7/365 Access – you may submit your request from anywhere in the world, 24 hours a day, 7 days a week, 365 days a year.
  • Electronic signature and automatic authorization release
  • Faster Service – Your transcript may be mailed as early as one business day after submitting your transcript request. AND, if you select to have your transcript sent electronically through their secure network, your transcript may be sent and received by your intended recipient within minutes of your request
  • Easy Address Look-up and Verification – the online order form has a search feature for many colleges and universities AND also allows you to verify the recipient’s address against the USPS database of valid US addresses
  • PDF Transcripts- SUNY Upstate is now offering official PDF transcripts. Students/alumni can send PDF transcripts to any valid email address (another college or university, third-party recipient, or themselves)
  • Check the status of your order
  • Status Updates- You can elect to receive texts or emails indicating the status of your order – from the receipt of the order to when your transcript has been sent
  • You can still elect to pick up your transcript in person at Upstate’s Registrar’s Office
  • For customer service, please contact Credentials, Inc. at (847) 716-3005.

Express Delivery Options

SUNY Upstate will send your transcript by express delivery if you choose this delivery method in your online order and include payment to cover the additional postage fees. Next Day Delivery Through FedEx:

  • Within the Continental United States - $20.00
  • Alaska and Hawaii - $23.00
  • International deliveries - $43.00 Return to the Registrar/Student Records Request Services page.
  • http://www.upstate.edu/currentstudents/academic/records/transcript.php
  • Fees are in addition to the Transcript or Licensure fee of $10 each. Any FedEX orders received after 3:00pm are processed on the following business day