Menu Content
Visitor's Guide

Patients and Hospital Visitors

University Hospital is a busy place!

More than 300,000 people are treated every year at the hospital and its ambulatory sites. These pages are designed to help you find your way through our patient care complex.

University Hospital, the heart of Upstate’s patient care services.
750 East Adams Street

The 350-bed hospital and Level-1 Trauma Center contains:

  • Adult and Pediatric Emergency departments
  • Clark Burn Center
  • Center for Children’s Cancer and Blood Disorders
  • Designated AIDS Center
  • Physical Medicine and Rehabilitation
  • Operating Rooms
  • Most inpatient services and many outpatient services

A six-story expansion – which will house the Golisano Children’s Hospital and floors dedicated to neuroscience, oncology and cardiovascular services – is scheduled to open in 2009.
Parking for hospital visitors is available in the new garage across the street from the hospital entrance. An enclosed bridge/walkway connects the new two-story hospital lobby to the parking garage.

No Smoking

For everyone’s health, there is no smoking anywhere on the grounds. University Hospital/SUNY Upstate Medical University has been completely smoke-free since August 2005.

Visitor Passes

For your safety, all patients and visitors must sign in and receive a pass for the day. A driver’s license or other photo ID is required. If you need to see registration, you will get a pass when you register.

FastPas patients get passes at the FastPas desk in the main lobby.

Our uniformed Ambassadors greet visitors and provide visitor passes every day from 7 a.m. to 8:30 p.m. Ambassadors are available to help you with your luggage and/or wheelchair; escort you through the hospital; provide parking and hospital information; and assist with hotel accommodations, transportation, e-mail and regular mail, flowers, restaurants, notary public and security.

On the first floor of University Hospital you will find:
  • Main information desk
  • Administration
  • Patient registration
  • Chapel
  • Gift shop
  • Coffee bar
  • Eckerd Pharmacy
  • Elevators
  • Tunnel to Weiskotten Hall
  • The Regional Oncology Center (ROC)
    Located next to University Hospital, ROC, offers outpatient services to patients with cancer and blood-related diseases. The ROC has its own parking area (“E” lot) outside the entrance.
  • University Health Care Center (UHCC),
    90 Presidential Plaza, is
    University Hospital’s primary outpatient medical office. UHCC includes:
    • Breast Care Center
    • Dental Services
    • Dermatology
    • Diagnostic Radiology/Women’s Imaging
    • Enhance Services
    • Fine Needle Aspiration/ Cytology
    • Gastroenterology
    • Internal Medicine
    • Joslin Diabetes Center
    • Laboratory Services
    • Mindful Eating/Stress Reduction programs
    • Nephrology
    • Neurology
    • Pediatric and Adolescent Center
    • Perinatal Center
    • Pulmonary
    • Rheumatology
    • University Geriatrians
    • Women’s Health Services
  • Central New York Gamma Knife Center, adjacent to University Hospital, is the dedicated radiosurgery center for treatment of neurosurgical disorders.
  • The Institute for Human Performance (IHP),
    505 Irving Avenue, h
    Houses patient care services including the Bariatric Surgery, Imaging Services (MRI), physical therapy and the Vitality, Concussion Management, and Cardiac Rehabilitation programs. The IHP track, pool, and exercise and evaluation equipment are available for patient use. See page 5 for information on research at the IHP.
  • Other Locations, University Hospital also offers patient services at:
    (find these buildings in our campus TOUR)
    • Madison-Irving Medical Center
    • Hill Medical Center
    • 550 Harrison Center
    • University Health Care Manlius
    • Hutchings Psychiatric Center
  • The Health Information Center (HIC)
    315-464-4410,
    Health Sciences Library, 766 Irving Avenue
    Provides free health information in person, by phone or by HIC@upstate.edu. HIC staff will assist you in searching online databases as well as the web. The lending library
    of books and videos is available by mail.

    		•